Shift Leader

The role

You will lead a shift at the bakery, taking charge of operations and the cookie crew. You will serve customers, bake, handle cash and keep the store safe and clean.

What you will do

• Provide strong customer service and quality products to every guest
• Maintain store operations during your shift and communicate key information
• Monitor production efficiency
• Hold the team accountable to company standards and procedures
• Help train and coach team members
• Prioritize and delegate tasks for baking, cashiering, packaging and cleaning
• Work alongside the Cookie Crew
• Keep a safe, clean environment and follow safe food handling practices
• Manage cash handling and deposits

Required qualifications

• At least 1 year of working experience in a customer service focused role
• Point of Sales systems experience
• Outstanding communication, time management and people skills
• Outgoing, friendly and patient
• Detail focused and results-oriented
• Ability to lead by example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• Must be 18 years or older

Benefits

• Paid time off and paid sick time
• Pet insurance
• Excellent training and mentorship
• Job stability with a growing company
• Growth and promotion opportunities
• Fun, exciting team environment
• Free cookies with every shift

Before you apply

• Must be 18 years or older to be employed
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies is a bakery and delivery brand founded in a college dorm room. It has over 300 stores globally and is headquartered in Philadelphia, Pa.