Shift Leader

The role

As a Shift Leader, you lead the bakery during your shift, day or night. You build orders, sell suggestively, bake, serve customers, and lead the cookie crew.

What you will do

• Provide excellent customer service and quality products to all guests
• Support store leadership: maintain operations, communicate key information, monitor production efficiency, hold the team to company standards
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning
• Support and work alongside the Cookie Crew
• Provide a safe, clean working environment and follow safe food handling practices
• Manage cash handling and deposits
• Help train and coach team members

Required qualifications

• At least 1 year of working experience in a customer service focused role
• Point of Sale systems experience
• Outstanding communication, time management, and people skills
• Outgoing, friendly, patient demeanor
• Detail focused and results-oriented
• Ability to lead by example and motivate others
• Ability to lift up to 40 lbs
• Legally eligible to work in the United States
• Must be 18 or older

Benefits

• Pay-on-Demand daily pay
• Paid vacation and sick time off
• Interactive training and mentorship
• Pet insurance
• Job stability with a rapidly growing, reputable company
• Growth and promotion opportunities
• Fun, exciting team environment
• Employee discount
• Free cookies with every shift

Before you apply

• Must be 18 years or older
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies was founded in a college dorm room and is known for its warm cookie delivery. It has over 300 stores globally and is headquartered in Philadelphia, PA.