Cookie Crew

The role

You will greet and serve customers at the front of the Charlotte store, take and check their orders, and handle cash and payments. You will also bake the cookies and keep the bakery clean.

What you will do

• Greet guests entering the store and take their orders according to procedure
• Help customers understand menu items and repeat orders for accuracy
• Give each customer a warm experience in person and over the phone
• Bake cookies to perfection and add a scoop of ice cream
• Package delivery orders so they are fast, warm and correct
• Handle cash and payments accurately with no shortages or overages
• Clean, sanitize and maintain the bakery, and other duties as assigned

Required qualifications

• Personable, genuine, outgoing demeanor
• Customer service focused, willing to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

Nice to have

• At least 6 months of experience in a customer service focused role

Benefits

• Flexible part-time work schedules
• Pay-on-Demand: get paid daily for the previous day's shift earnings
• Paid vacation and sick time off
• Pet insurance
• Interactive training and mentorship
• Job stability with a rapidly growing company
• Growth and promotion opportunities
• Employee discount and free cookies with every shift

Before you apply

• Must be 18 years or older
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies is a fast-growing late-night sweets company. It is opening a new store in Charlotte, NC.