Cookie Crew

The role

You will greet and serve guests at the front of the store and take their orders. You will also bake cookies and other treats, and prepare in-store, pickup and delivery orders.

What you will do

• Welcome guests and take their orders according to procedure
• Help customers choose menu items and repeat orders for accuracy
• Bake and prepare cookies, brownies, ice cream and other treats to quality standards
• Accurately prepare in-store, pickup, delivery and online orders
• Operate the register and process transactions with no shortages or overages
• Keep the bakery clean, stocked, organized and food-safe
• Resolve guest concerns, working with your Shift Leader when needed
• Help teammates and keep the line moving

Required qualifications

• Must be 18 years of age or older
• Ability to obtain any required food safety certifications for the location
• Must be able to lift up to 40 lb boxes of product
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States
• Great communication, organizational and math skills
• Personable, genuine, outgoing demeanor
• Customer service focus and willingness to exceed guest expectations
• Stand and walk for up to 8 hours per shift
• Lift, carry, push and pull up to 30 lb regularly; up to 50 lb occasionally with assistance

Nice to have

• At least 6 months of experience in a customer service focused role

Benefits

• Pay-on-Demand daily pay
• Paid vacation and sick time off
• Pet insurance
• Interactive training and mentorship
• Employee discount and free cookies with every shift
• Flexible scheduling
• Growth and promotion opportunities, including Shift Leader and bakery leadership roles
• Early Wage Access

Before you apply

• Must be 18 or older
• Must be legally eligible to work in the United States
• Employment is contingent on background checks and employment verification
• Food safety certification may be required for the location

About the company

Insomnia Cookies was founded in a college dorm room and now has over 350 stores globally. It is known for its bakery and delivery concept.