Shift Leader

The role

As a Shift Leader, you will lead the bakery during your shift, bake and package orders, serve guests, and coach the Cookie Crew team. You will also manage cash handling and deposits.

What you will do

• Lead bakery operations during your shift
• Bake, package and prepare orders while serving guests
• Coach and motivate Cookie Crew members
• Prioritize and delegate tasks to meet guest demand
• Help maintain product quality, food safety, cleanliness and speed of service
• Handle cash management, register accountability and deposits
• Communicate updates and partner with store leadership
• Support the team wherever needed

Required qualifications

• At least 1 year of experience in retail, restaurant, hospitality or another customer-focused role
• Strong communication, organization and problem-solving skills
• Ability to thrive in a fast-paced, team-oriented environment
• Positive attitude and passion for guest experience
• Must be 18 years or older
• Ability to obtain required food safety certifications for the location
• Point of Sale systems experience
• Ability to lift up to 40 lbs
• Legally eligible to work in the United States
• Ability to stand and walk up to 8 hours per shift
• Ability to lift and carry up to 30 lbs regularly and up to 50 lbs with assistance

Nice to have

• Point of Sale systems experience

Benefits

• Flexible part-time schedules
• Pay-on-Demand (daily pay for prior shift earnings)
• Paid vacation and sick time off
• Interactive training and mentorship
• Pet insurance
• Job stability and growth or promotion opportunities
• Employee discount and free cookies with every shift

Before you apply

• Must be 18 years or older to be employed
• Must be legally eligible to work in the United States
• Food safety certification required after hiring, as applicable to the location
• Employment is contingent on background checks and pre-employment requirements

About the company

Insomnia Cookies is a bakery and delivery brand founded in a college dorm room, now with over 350 stores globally. It is an Equal Opportunity Employer.