Cookie Crew

The role

You will be the front-of-store point person for customers, taking orders and helping them choose menu items. You will also bake the cookies and keep the bakery clean.

What you will do

• Greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer questions and repeat orders for accuracy
• Give each customer a warm experience in person and over the phone
• Bake cookies to perfection and add a scoop of ice cream
• Make sure delivery orders are packaged and sent out fast, warm and correct
• Handle cash and payments accurately with no shortages or overages
• Clean, sanitize and maintain the bakery

Required qualifications

• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

Nice to have

• Prior experience in a customer service focused role

Benefits

• Flexible part-time schedules
• Free cookies and employee discount
• Paid time off
• Pet insurance
• Excellent training
• Job stability with a rapidly growing and reputable company
• Growth and promotion opportunities
• Fun, exciting team environment

Before you apply

• Must be 18 years or older to be employed
• Must be legally eligible to work in the United States
• The employer complies with Philadelphia's Fair Chance Regulations

About the company

Insomnia Cookies was founded in a college dorm room and is known for its warm, delivered cookies. It has over 300 stores globally and is headquartered in Philadelphia, PA.