Shift Leader

The role

As a Shift Leader you run the bakery during your shift. You lead bakery operations, bake and package orders, serve guests, and coach the Cookie Crew team.

What you will do

• Lead bakery operations during your shift for an excellent guest experience
• Bake, package and prepare orders while serving guests
• Coach and motivate Cookie Crew members with direction and feedback
• Prioritize and delegate tasks to meet guest demand
• Help maintain standards for product quality, food safety, cleanliness and speed of service
• Handle cash management, register accountability and deposits
• Communicate important updates and work with store leadership
• Support the team wherever needed

Required qualifications

• At least 1 year of experience in retail, restaurant, hospitality or another customer-focused role
• Strong communication, organization and problem-solving skills
• Ability to thrive in a fast-paced, team-oriented environment
• Positive attitude and passion for exceptional guest experiences
• Ability to obtain any food safety certifications required for the location
• Ability to lift up to 40 lbs
• Ability to stand and walk up to 8 hours per shift
• Ability to lift, carry, push and pull up to 30 lbs regularly and up to 50 lbs with assistance
• Ability to work around ovens, freezers and refrigeration units

Nice to have

• Point of Sale systems experience
• Ability to lead by example and motivate others

Benefits

• Starting pay of $17.50 per hour
• Flexible part-time schedules
• Pay-on-Demand daily pay
• Paid vacation and sick time off
• Interactive training and mentorship
• Pet insurance
• Job stability with a growing company
• Growth and promotion opportunities
• Employee discount and free cookies with every shift

Before you apply

• Must be 18 years or older
• Must be legally eligible to work in the United States
• Employment is contingent on successful background checks and employment verification

About the company

Insomnia Cookies was founded in a college dorm room and has grown to over 350 stores globally. It operates bakery and delivery service known for warm cookies available late into the night.