Shift Leader

The role

You will lead bakery operations during your shift at the Downtown St Louis store. You will bake and package orders, serve guests, and coach the Cookie Crew team.

What you will do

• Lead bakery operations during your shift and ensure a great guest experience
• Bake, package and prepare orders while serving guests
• Coach and motivate Cookie Crew members with direction and feedback
• Prioritize and delegate tasks to meet guest demand
• Help maintain product quality, food safety, cleanliness and speed of service
• Handle cash management, register accountability and deposits
• Communicate updates and partner with store leadership
• Jump in wherever needed to help your team succeed

Required qualifications

• At least 1 year of experience in retail, restaurant, hospitality or another customer-focused environment
• Strong communication, organization and problem-solving skills
• Ability to thrive in a fast-paced, team-oriented environment
• Positive attitude and passion for exceptional guest experiences
• Point of sale system experience
• Ability to lift up to 40 lbs
• Ability to stand and walk for up to 8 hours per shift
• Ability to lift, carry, push and pull up to 30 lbs regularly and up to 50 lbs with assistance
• Ability to work around ovens, freezers and refrigeration units
• Ability to obtain any required food safety certifications for the location
• Ability to perform essential functions with or without reasonable accommodation

Benefits

• Flexible part-time schedules
• Excellent training and mentorship
• Pet insurance
• Job stability with a rapidly growing company
• Achievable growth and promotion opportunities
• Fun, exciting team environment
• Free cookies with every shift
• Early Wage Access (get paid the next day)
• Employee discount

Before you apply

• Must be 18 years or older
• Must be legally eligible to work in the United States
• Must meet food safety standards, including HEP-A vaccination on the first day of work or within 30 days of employment
• Employment is contingent on successful background checks and other pre-employment requirements

About the company

Insomnia Cookies is a bakery and delivery brand founded in a college dorm room, with over 350 stores globally. It is an Equal Opportunity Employer.