Shift Leader

The role

You will lead the bakery team during your shift at the new Glassboro, NJ location. You will bake and pack orders, serve guests, coach the Cookie Crew, and keep operations running smoothly.

What you will do

• Lead bakery operations during your shift and deliver an exceptional guest experience.
• Bake, package and prepare orders while providing guest service.
• Coach and motivate Cookie Crew members with direction, feedback and support.
• Prioritize and delegate tasks to meet guest demand efficiently.
• Help maintain standards for product quality, food safety, cleanliness and speed of service.
• Handle cash management, register accountability and deposits.
• Communicate important updates and partner with store leadership.
• Jump in wherever needed to help your team succeed.
• Provide a safe, clean working environment and follow safe food handling practices.
• Support store leadership by monitoring production efficiency and holding the team to company standards.

Required qualifications

• At least 1 year of experience in retail, restaurant, hospitality or another customer-focused environment.
• Strong communication, organization and problem-solving skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• Positive attitude with a passion for delivering exceptional guest experiences.
• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications applicable to the location.
• Ability to perform the essential functions of the position with or without reasonable accommodation.
• Ability to stand and walk for up to 8 hours per shift.
• Ability to lift, carry, push and pull up to 30 pounds regularly and up to 50 pounds occasionally with assistance.
• Ability to work in varying temperatures, including around ovens, freezers and refrigeration units.
• Legally eligible to work in the United States.

Nice to have

• Point of Sale systems experience.
• Ability to lead by example and motivate others.

Benefits

• Pay-on-Demand: get paid daily for the previous day's shift earnings.
• Paid vacation and sick time off.
• Interactive training and mentorship.
• Pet insurance.
• Job stability with a rapidly growing company.
• Achievable growth and promotion opportunities.
• Employee discount and free cookies with every shift.
• Early Wage Access.
• Competitive hourly pay.
• Flexible scheduling.

Before you apply

• Must be 18 years or older to be employed.
• Legally eligible to work in the United States is required.
• Employment is contingent on successful background checks and employment verification.
• Food safety certifications may be required for the location.

About the company

Insomnia Cookies is a late-night bakery and delivery brand with over 350 stores globally. It was founded in a college dorm room and is opening a new Glassboro, NJ location.