Cookie Crew

The role

You will greet and serve customers at the front of the store, take and repeat their orders, and handle cash and payments. You will also bake cookies and keep the bakery clean and stocked.

What you will do

• Greet guests and take orders according to procedure
• Help customers understand menu items and repeat orders for accuracy
• Give each customer a warm experience in person and over the phone
• Bake cookies and scoop ice cream
• Package and send out fast, warm and correct delivery orders
• Handle cash and payments accurately with no shortages or overages
• Clean, sanitize and maintain the bakery, and other duties as assigned

Required qualifications

• At least 18 years old
• Able to work nights, weekends and holidays
• Legally eligible to work in the United States
• Able to lift up to 40 lb boxes of product
• Personable, genuine, outgoing demeanor
• Customer service focus and willingness to exceed guest expectations
• Great communication, organizational and math skills

Nice to have

• At least 6 months of experience in a customer service focused role

Benefits

• Flexible part-time schedules
• Pay-on-Demand: get paid daily for the previous day's shift earnings
• Paid vacation and sick time off
• Pet insurance
• Interactive training and mentorship
• Job stability with a rapidly growing company
• Growth and promotion opportunities
• Employee discount
• Free cookies with every shift

Before you apply

• Must be 18 or older to be employed
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies is a fast-growing late-night sweet treats company. This job is at its new bakery in Cary, NC.