Cookie Crew

The role

You will greet guests, take orders and run the register at the bakery front. You will also bake, package and prepare cookies, brownies and other treats, plus in-store, pickup, delivery and online orders.

What you will do

• Welcome every guest with genuine hospitality
• Prepare, bake and package warm cookies, brownies, ice cream and other treats to company quality standards
• Accurately prepare in-store, pickup, delivery and online orders
• Operate the register and process guest transactions
• Keep the bakery clean, stocked, organized and food-safe
• Help wherever the team needs, including restocking and helping teammates
• Resolve guest concerns with empathy and urgency, working with the Shift Leader when needed

Required qualifications

• 18 years of age or older
• Ability to obtain any required food safety certifications for the location
• Ability to perform the essential functions with or without reasonable accommodation
• Stand and walk for up to 8 hours per shift
• Regularly lift, carry, push and pull up to 30 pounds; occasionally lift up to 50 pounds with assistance
• Frequently reach, bend, stoop, twist, kneel and lift
• Use hands and fingers to handle bakery equipment, food and a point-of-sale system
• Work around ovens, freezers and refrigeration with varying temperatures
• Operate kitchen equipment safely per company procedures
• Read order screens, recipes and safety information
• Communicate effectively with guests and team members in a fast-paced environment

Benefits

• Competitive hourly pay
• Early Wage Access (get paid the next day)
• Flexible scheduling
• Employee discount (free cookies)
• Opportunities for growth into Shift Leader and other bakery leadership roles

Before you apply

• Must be 18 or older
• Employment is contingent on successful completion of background checks and employment verification, where permitted by law
• Food safety certification may be required for the location

About the company

Insomnia Cookies was founded in a college dorm room by Seth Berkowitz and now has over 350 stores globally. Many of its leaders started as Cookie Crew Members and Delivery Drivers.