Cookie Crew

The role

You will welcome guests, take and prepare orders, and bake and package warm cookies and other treats at the bakery. You will also keep the bakery clean, stocked, and food-safe during each shift.

What you will do

• Welcome every guest with genuine hospitality
• Prepare, bake, and package cookies, brownies, ice cream, and other treats to quality standards
• Accurately prepare in-store, pickup, delivery, and online orders
• Operate the register and process guest transactions
• Keep the bakery clean, stocked, organized, and food-safe
• Help wherever the team needs you, including restocking and keeping the line moving
• Resolve guest concerns with empathy and urgency, with help from your Shift Leader when needed
• Deliver an experience that turns first-time guests into regulars

Required qualifications

• Must be 18 years of age or older
• Ability to obtain any required food safety certifications for the location
• Ability to perform the essential functions of the position, with or without reasonable accommodation
• Stand and walk for up to 8 hours per shift
• Frequently reach, bend, stoop, twist, kneel, and lift
• Lift, carry, push, and pull up to 30 pounds regularly
• Occasionally lift up to 50 pounds with assistance
• Use hands and fingers to handle bakery equipment, food, and a point-of-sale system
• Work in varying temperatures, including around ovens, freezers, and refrigeration
• Safely operate kitchen equipment per company procedures
• Read order screens, recipes, and safety information
• Communicate effectively with guests and team members in a fast-paced setting

Benefits

• Competitive hourly pay
• Early Wage Access (get paid the next day)
• Flexible scheduling
• Employee discount (free cookies)
• Opportunities for growth into Shift Leader and other bakery leadership roles

Before you apply

• Must be 18 or older
• Background checks, employment verification, and other pre-employment requirements apply
• Food safety certification required, to be obtained as applicable to the location

About the company

Insomnia Cookies was founded in a college dorm room and now has over 350 stores globally. It is known for warm, late-night cookie delivery and bakery experiences.