Cookie Crew

The role

You will greet guests, take and package orders, and bake and serve warm cookies and other treats at the bakery. You will also keep the bakery clean and food-safe during each shift.

What you will do

• Welcome guests and make every interaction memorable.
• Prepare, bake and package cookies, brownies, ice cream and other treats to company standards.
• Accurately prepare in-store, pickup, delivery and online orders.
• Operate the register and process guest transactions.
• Keep the bakery clean, stocked, organized and food-safe.
• Help teammates and restock supplies when needed.
• Resolve guest concerns with empathy, with help from your Shift Leader when needed.
• Handle cash and payments accurately.

Required qualifications

• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications for the location.
• Ability to perform essential functions with or without reasonable accommodation.
• Stand and walk for up to 8 hours per shift.
• Lift, carry, push and pull up to 30 pounds regularly; occasionally lift up to 50 pounds with assistance.
• Work around ovens, freezers and refrigeration units.
• Read order screens, recipes and safety information.
• Must be able to work nights, weekends and holidays.
• Legally eligible to work in the United States.

Nice to have

• Prior experience in a customer service focused role.
• Personable, genuine, outgoing demeanor.
• Ambitious nature.
• Great communication and organizational skills.

Benefits

• Pay on Demand: get earned wages at the end of the day.
• Paid vacation and sick time off.
• Interactive training and mentorship.
• Pet insurance.
• Employee discount and free cookies with every shift.
• Growth and promotion opportunities.
• Early Wage Access: get paid the next day.

Before you apply

• Must be 18 or older.
• Must be legally eligible to work in the United States.
• Must obtain any required food safety certifications for the location.
• Employment is contingent on background checks and employment verification.

About the company

Insomnia Cookies was founded in a college dorm room and now has over 350 stores globally. It is known for its bakery and late-night delivery of warm cookies.