Shift Leader

The role

You will lead a shift at the bakery, guiding the team and making sure orders, production and customer service run well. You will also help train and coach team members and handle cash and deposits.

What you will do

• Provide customer service and quality products to all guests
• Support store leadership and keep operations running during your shift
• Monitor production efficiency and communicate important information
• Prioritize and delegate tasks for baking, cashiering, packaging and cleaning
• Lead and work alongside the Cookie Crew team
• Hold the team accountable to company standards and procedures
• Help train and coach team members
• Keep a safe, clean working environment and follow safe food handling practices
• Manage cash handling and deposits
• Other duties as assigned

Required qualifications

• At least 1 year of working experience in a customer service focused role
• Point of Sales systems experience
• Outstanding communication, time management and people skills
• Outgoing, friendly and patient
• Detail focused and results-oriented
• Ability to lead by example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• Must be 18 years or older

Benefits

• Excellent training and mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• Fun, exciting team environment
• Free cookies with every shift

Before you apply

• Must be 18 years or older to be employed
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies was founded in a college dorm room and has grown to over 300 stores globally. It is known for its bakery and delivery concept and a growing nationwide shipping and gifting business.