Shift Leader

The role

You will lead a shift at the bakery, taking care of customers, baking, and directing the cookie crew team. You will also help predict business flow and keep the store running well during your shift.

What you will do

• Provide excellent customer service and quality products to guests
• Maintain operations during your shift and communicate important information
• Monitor production efficiency
• Hold the team accountable to company standards and procedures
• Help train and coach team members
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning
• Work alongside the Cookie Crew
• Keep a safe, clean working environment and follow safe food handling practices
• Manage cash handling and deposits

Required qualifications

• At least 1 year of working experience in a customer service focused role
• Point of Sales systems experience
• Outstanding communication, time management, and people skills
• Outgoing, friendly, and patient
• Detail focused and results-oriented
• Ability to lead by example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• Must be 18 years or older

Benefits

• Flexible part-time work schedules
• Excellent training and mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• Fun, exciting team environment
• Free cookies with every shift

Before you apply

• Must be 18 years or older to be employed
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies was founded in a college dorm room and is known for its bakery and cookie delivery. It has over 300 stores globally and is headquartered in Philadelphia, Pa.