Shift Lead

The role

As a Shift Leader, you will run the bakery during your shift, day or night. You will lead the cookie crew, handle customers, bake, and keep the store running to company standards.

What you will do

• Provide excellent customer service and quality products to all guests
• Support store leadership by maintaining operations, communicating key information and monitoring production efficiency
• Prioritize and delegate tasks for baking, cashiering, packaging and cleaning
• Support and work alongside the Cookie Crew
• Keep a safe, clean working environment and follow safe food handling practices
• Manage cash handling and deposits
• Hold the team accountable to company standards and procedures
• Help train and coach team members

Required qualifications

• At least 1 year of working experience in a customer service focused role
• Point of Sale systems experience
• Outstanding communication, time management and people skills
• Outgoing, friendly and patient demeanor
• Detail focused and results-oriented
• Ability to lead by example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• Must be 18 years or older

Benefits

• Flexible part-time work schedules
• Pay-on-Demand: get paid daily for your total shift earnings from the day before
• Paid vacation and sick time off
• Interactive training and mentorship
• Pet insurance
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• Fun, exciting team environment
• Employee discount and free cookies with every shift

Before you apply

• Must be 18 years or older to be employed
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies is a late-night sweet treats company that the posting describes as one of the fastest growing in the country. It is actively hiring Shift Leaders for its new Norfolk, VA store.