Insomniacookies
Cookie Crew
Kalamazoo MI. Posted 15 months ago
The role
You will be the front-of-store contact for customers, taking and checking orders. You will also bake cookies and keep the bakery clean.
What you will do
- Greet guests entering the store and take their orders according to procedure
- Help customers understand menu items and repeat orders for accuracy
- Give each customer a warm experience in person and over the phone
- Bake cookies to perfection and add a scoop of ice cream
- Make sure fast, warm and correct delivery orders are packaged and sent out
- Handle cash and payments accurately with no shortages or overages
- Clean, sanitize and maintain the bakery
Required qualifications
- Must be 18 years or older
- Must be able to work nights, weekends and holidays
- Legally eligible to work in the United States
- Personable, genuine, outgoing demeanor
- Ambitious nature
- Great communication and organizational skills
Nice to have
- Prior experience in a customer service focused role
Benefits
- Flexible part-time work schedules
- Free cookies and employee discount
- Paid time off
- Pet insurance
- Excellent training
- Job stability with a rapidly growing and reputable company
- Achievable growth and promotion opportunities
- Fun, exciting team environment
Before you apply
- Must be 18 years or older to be employed
- Must be legally eligible to work in the United States
About the company
Insomnia Cookies was founded in a college dorm room and now has over 300 stores globally. It is known for its warm cookie delivery and a growing nationwide shipping and gifting business.