Shift Leader

Ypsilanti MI. Posted 2 months ago

The role

As a Shift Leader at the EMU store in Ypsilanti, you lead the bakery during your shift. You bake and package orders, serve guests, coach the Cookie Crew, and keep operations running smoothly.

What you will do

Lead bakery operations during your shift and deliver an exceptional guest experience
Bake, package and prepare orders while providing guest service
Coach and motivate Cookie Crew members, giving direction, feedback and support
Prioritize and delegate tasks to meet guest demand
Maintain standards for product quality, food safety, cleanliness and speed of service
Handle cash management, register accountability and deposits
Communicate updates and partner with store leadership
Support the team wherever needed

Required qualifications

At least 1 year of experience in retail, restaurant, hospitality or another customer-focused role
Point of Sale system experience
Strong communication, organization, time management and problem-solving skills
Ability to lead by example and motivate others
Detail focused and results-oriented
Positive, friendly, patient attitude
Ability to lift up to 40 lbs
Ability to stand and walk up to 8 hours per shift
Ability to lift, carry, push and pull up to 30 lbs regularly and up to 50 lbs with assistance
Ability to work around ovens, freezers and refrigeration units
Ability to obtain any required food safety certifications for the location
Legally eligible to work in the United States

Benefits

Competitive hourly pay
Early Wage Access, paid the next day
Flexible part-time schedules
Excellent training and mentorship
Pet insurance
Job stability with a growing company
Growth and promotion opportunities
Free cookies with every shift
Employee discount

Before you apply

Must be 18 years or older
Must be legally eligible to work in the United States
Employment is contingent on background checks and employment verification
Any required food safety certification must be obtained

About the company

Insomnia Cookies is a bakery and delivery brand founded in a college dorm room, with over 350 stores globally. It is an equal opportunity employer.