Cookie Crew

The role

You will welcome guests, bake and package cookies and treats, prepare orders for pickup and delivery, and run the register at an Insomnia Cookies bakery. The work takes place in a fast-paced bakery environment.

What you will do

• Welcome every guest with genuine hospitality.
• Prepare, bake, and package cookies, brownies, ice cream, and other treats to quality standards.
• Accurately prepare in-store, pickup, delivery, and online orders.
• Operate the register and process guest transactions.
• Keep the bakery clean, stocked, organized, and food-safe throughout every shift.
• Help wherever the team needs, including restocking and keeping the line moving.
• Resolve guest concerns with empathy and urgency, with help from the Shift Leader when needed.
• Create a memorable experience for guests.

Required qualifications

• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications for the location.
• Ability to perform the essential functions of the position, with or without reasonable accommodation.
• Stand and walk for up to 8 hours per shift.
• Lift, carry, push, and pull up to 30 pounds regularly; occasionally lift up to 50 pounds with assistance.
• Frequently reach, bend, stoop, twist, kneel, and lift.
• Use hands and fingers to handle bakery equipment, food, and a point-of-sale system.
• Work around ovens, freezers, and refrigeration units with varying temperatures.
• Safely operate kitchen equipment per company procedures.
• Read order screens, recipes, and safety information.
• Communicate effectively with guests and team members in a fast-paced environment.
• Availability during evening, late-night, weekend and holiday peak hours.

Benefits

• Competitive hourly pay.
• Early Wage Access (get paid the next day).
• Flexible scheduling.
• Employee discount (free cookies).
• Opportunities for growth into Shift Leader and other bakery leadership roles.

Before you apply

• Applicants must be 18 or older.
• Employment is contingent on successful background checks, employment verification, and other pre-employment requirements permitted by law.
• Food safety certifications may be required for the location.

About the company

Insomnia Cookies was founded in a college dorm room and now has over 350 stores globally. It is known for warm cookies delivered late into the night.