Cookie Crew

The role

You will be the front-of-store point person for customers at the new St. Charles, MO bakery, taking orders and answering questions. You will also bake the cookies and keep the bakery clean.

What you will do

• Greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer questions, and repeat orders for accuracy
• Give each customer a warm experience in person and over the phone
• Bake cookies to perfection and scoop ice cream
• Make sure delivery orders are packaged correctly and sent out fast
• Handle cash and payments accurately with no shortages or overages
• Clean, sanitize, and maintain the bakery

Required qualifications

• Personable, genuine, outgoing demeanor
• Customer service focus and willingness to exceed guest expectations
• Great communication, organizational and math skills
• Able to lift boxes of product up to 40 lb
• Able to work nights, weekends and holidays
• Must be 18 years or older
• Legally eligible to work in the United States

Nice to have

• At least 6 months of experience in a customer service focused role

Benefits

• Flexible part-time schedules
• Pay-on-Demand: get paid daily for the previous shift's earnings
• Paid vacation and sick time off
• Pet insurance
• Interactive training and mentorship
• Job stability with a growing company
• Growth and promotion opportunities
• Employee discount and free cookies with every shift

Before you apply

• Must be 18 or older
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies was founded in a college dorm room and now has over 300 stores globally, plus a nationwide shipping and gifting business. It is headquartered in Philadelphia, Pa.