Shift Leader

The role

As a Shift Leader, you run a bakery shift at the Columbus Short North store. You lead the cookie crew, serve customers, and keep operations running during your shift.

What you will do

• Provide customer service and quality products to all guests
• Support store leadership by maintaining operations, monitoring production efficiency, and enforcing company standards
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning
• Lead the cookie crew and work alongside them
• Provide a safe, clean working environment and follow safe food handling practices
• Manage cash handling and deposits
• Assist in training and coaching team members

Required qualifications

• At least 1 year of working experience in a customer service focused role
• Point of Sale systems experience
• Outstanding communication, time management, and people skills
• Outgoing, friendly, and patient demeanor
• Detail focused and results-oriented
• Ability to lead by example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• Must be 18 years or older

Benefits

• Pay-on-demand: get paid daily for the previous day's shift earnings
• Paid vacation and sick time off
• Interactive training and mentorship
• Pet insurance
• Job stability with a growing company
• Growth and promotion opportunities
• Employee discount and free cookies with every shift

Before you apply

• Must be 18 years or older to be employed
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies was founded in a college dorm room and now has over 300 stores globally, with its headquarters in Philadelphia, Pa. It sells bakery products through stores, delivery, and nationwide shipping and gifting.