Cookie Crew

The role

You will welcome guests, take and process orders, and run the register at the bakery. You will also bake, package and prepare warm cookies and other treats to company standards.

What you will do

• Welcome every guest with genuine hospitality.
• Prepare, bake, and package cookies, brownies, ice cream, and other treats to quality standards.
• Accurately prepare in-store, pickup, delivery, and online orders.
• Operate the register and process guest transactions.
• Keep the bakery clean, stocked, organized, and food-safe during every shift.
• Help wherever the team needs you, including restocking and keeping the line moving.
• Resolve guest concerns with empathy, partnering with your Shift Leader when needed.

Required qualifications

• Must be 18 years of age or older.
• Ability to obtain any food safety certifications required for the location.
• Ability to perform the essential functions of the position, with or without reasonable accommodation.
• Stand and walk for up to 8 hours per shift.
• Lift, carry, push, and pull up to 30 pounds regularly; occasionally lift up to 50 pounds with assistance.
• Frequently reach, bend, stoop, twist, kneel, and lift.
• Use hands and fingers to handle bakery equipment, food, and a point-of-sale system.
• Work in varying temperatures, including around ovens, freezers, and refrigeration units.
• Safely operate kitchen equipment per company procedures.
• Read order screens, recipes, and safety information.
• Communicate effectively with guests and team members in a fast-paced environment.

Benefits

• Competitive hourly pay
• Early Wage Access (get paid the next day)
• Flexible scheduling
• Employee discount (free cookies)
• Opportunities for growth into Shift Leader and other bakery leadership roles

Before you apply

• Must be 18 or older.
• Employment is contingent on background checks, employment verification, and other pre-employment requirements permitted by law.

About the company

Insomnia Cookies was founded in a college dorm room and now has over 350 stores globally. It is known for its warm cookies and late-night delivery.