Cookie Crew

The role

You will greet and serve guests at the front of the bakery and take their orders. You will also bake and package cookies and other treats, and prepare delivery orders.

What you will do

• Welcome guests and take their orders according to procedure
• Help customers understand menu items and repeat orders for accuracy
• Bake and package cookies, brownies, ice cream and other treats to company standards
• Accurately prepare in-store, pickup, delivery and online orders
• Operate the register and process guest transactions
• Keep the bakery clean, stocked, organized and food-safe
• Resolve guest concerns, working with your Shift Leader when needed
• Help teammates and restock supplies as needed

Required qualifications

• Must be 18 years of age or older
• Ability to obtain any required food safety certifications for the location
• Must be able to lift up to 40 lb boxes of product
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States
• Great communication, organizational and math skills
• Personable, genuine, outgoing demeanor
• Customer service focused and willing to exceed guest expectations
• Stand and walk for up to 8 hours per shift
• Lift, carry, push and pull up to 30 pounds regularly, and up to 50 pounds with assistance

Nice to have

• At least 6 months of experience in a customer service focused role

Benefits

• Flexible part-time work schedules
• Pay-on-Demand: get paid daily for the previous day's shift earnings
• Paid vacation and sick time off
• Pet insurance
• Interactive training and mentorship
• Job stability with a growing company
• Growth and promotion opportunities, including Shift Leader and bakery leadership roles
• Employee discount and free cookies with every shift

Before you apply

• Must be 18 or older
• Must be legally eligible to work in the United States
• Employment is contingent on background checks and other pre-employment requirements
• Food safety certification may be required for the location

About the company

Insomnia Cookies was founded in a college dorm room and now has over 350 stores globally. It is known for warm cookies and late-night delivery.