Shift Leader

The role

As a Shift Leader, you will lead bakery operations during your shift and work alongside your Cookie Crew to deliver warm cookies and a good guest experience. You will bake and pack orders, coach teammates and keep the bakery running smoothly.

What you will do

• Lead bakery operations during your shift
• Bake, package and prepare orders while giving guest service
• Coach and motivate Cookie Crew members
• Prioritize and delegate tasks to meet guest demand
• Help maintain product quality, food safety, cleanliness and speed of service
• Handle cash management, register accountability and deposits
• Communicate updates and partner with store leadership
• Jump in wherever needed to help the team

Required qualifications

• 1+ year of experience in retail, restaurant, hospitality or another customer-focused environment
• Strong communication, organization and problem-solving skills
• Ability to thrive in a fast-paced, team-oriented environment
• Positive attitude with a passion for guest experience
• Must be 18 years of age or older
• Ability to obtain any required food safety certifications for the location
• Ability to stand and walk up to 8 hours per shift
• Ability to lift, carry, push and pull up to 30 pounds regularly and up to 50 pounds occasionally with assistance
• Ability to reach, bend, stoop, twist, kneel and lift frequently
• Ability to work around ovens, freezers and refrigeration units
• Ability to safely operate kitchen equipment and read order screens and recipes

Benefits

• Competitive hourly pay
• Early Wage Access (get paid the next day)
• Flexible scheduling
• Employee discount

Before you apply

• Must be 18 years of age or older
• Employment is contingent on background checks and employment verification

About the company

Insomnia Cookies was founded in a college dorm room and has grown to over 350 stores globally. It is a bakery and delivery brand known for warm cookies delivered all day and late into the night.