Shift Leader

The role

As a Shift Leader, you run the bakery during your shift. You lead the Cookie Crew, bake and package orders, serve guests, and keep operations running smoothly.

What you will do

• Lead bakery operations during your shift and deliver a good guest experience.
• Bake, package and prepare orders.
• Coach and motivate Cookie Crew members.
• Prioritize and delegate tasks to meet guest demand.
• Maintain standards for product quality, food safety, cleanliness and speed of service.
• Handle cash management, register accountability and deposits.
• Communicate updates and work with store leadership.
• Help wherever needed to keep the team on track.

Required qualifications

• 1+ year of experience in retail, restaurant, hospitality or another customer-focused role
• Strong communication, organization and problem-solving skills
• Ability to thrive in a fast-paced, team-oriented environment
• Positive attitude with a passion for guest experience
• Must be 18 years of age or older
• Ability to obtain any required food safety certifications for the location
• Ability to lift up to 40 lbs
• Stand and walk for up to 8 hours per shift
• Lift, carry, push and pull up to 30 lbs regularly, and up to 50 lbs occasionally with assistance
• Work around ovens, freezers and refrigeration with varying temperatures
• Legally eligible to work in the United States

Nice to have

• Point of Sale systems experience
• Outstanding communication, time management and people skills
• Detail focused and results-oriented
• Ability to lead by example and motivate others

Benefits

• Hourly pay of $15.00 - $17.00
• Pay-on-Demand: get paid daily for your previous shift
• Flexible part-time schedules
• Paid vacation and sick time off
• Interactive training and mentorship
• Pet insurance
• Job stability with a growing company
• Growth and promotion opportunities
• Employee discount and free cookies with every shift

Before you apply

• Must be 18 years or older.
• Must be legally eligible to work in the United States.
• Employment is contingent on background checks and employment verification.

About the company

Insomnia Cookies is a bakery and delivery brand founded in a college dorm room, with more than 350 stores globally. It is known for warm cookies delivered late into the night.