Insomniacookies
Shift Leader
Washington, DC (8th St.). Posted 9 days ago
The role
As a Shift Leader, you lead the bakery during your shift. You bake and pack orders, serve guests, and coach the Cookie Crew team.
What you will do
- Lead bakery operations during your shift and deliver an excellent guest experience
- Bake, package and prepare orders, and serve guests
- Coach and motivate Cookie Crew members, giving direction and feedback
- Prioritize and delegate tasks for baking, cashiering, packaging and cleaning
- Maintain standards for product quality, food safety, cleanliness and speed of service
- Manage cash handling, register accountability and deposits
- Monitor production efficiency and communicate important updates to store leadership
- Provide a safe, clean working environment and follow safe food handling practices
Required qualifications
- At least 1 year of experience in retail, restaurant, hospitality or another customer-focused role
- Strong communication, organization and problem-solving skills
- Time management and people skills
- Point of Sale systems experience
- Outgoing, friendly and patient
- Detail focused and results-oriented
- Ability to lead by example and motivate others
- Ability to thrive in a fast-paced, team-oriented environment
- Ability to lift up to 40 lbs
- Ability to stand and walk for up to 8 hours per shift
- Legally eligible to work in the United States
- Must be 18 years of age or older
Benefits
- Paid vacation and sick time off
- Pet insurance
- Interactive training and mentorship
- Job stability with a rapidly growing company
- Achievable growth and promotion opportunities
- Employee discount and free cookies with every shift
- Early Wage Access (get paid the next day)
Before you apply
- Must be 18 years or older
- Legally eligible to work in the United States
- Employment is contingent on background checks and employment verification
- Ability to obtain any required food safety certifications applicable to the location
About the company
Insomnia Cookies is a bakery and delivery brand founded in a college dorm room. It has over 350 stores globally.