Shift Leader

The role

As Shift Leader, you lead the bakery shift, day or night. You take orders, sell, bake, and serve customers, and you manage the team and store operations during your shift.

What you will do

• Provide customer service and quality products to all guests
• Support store leadership: maintain operations, communicate key information, monitor production efficiency
• Hold the team accountable to company standards and procedures
• Assist in training and coaching team members
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning
• Support and work alongside the Cookie Crew
• Provide a safe, clean work environment and follow safe food handling practices
• Manage cash handling and deposits

Required qualifications

• At least 1 year of working experience in a customer service focused role
• Point of Sale systems experience
• Outstanding communication, time management, and people skills
• Outgoing, friendly, patient demeanor
• Detail focused and results-oriented
• Ability to lead by example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• Must be 18 years or older

Benefits

• Flexible part-time schedules
• Pay-on-Demand: get paid daily for the previous day's shift earnings
• Paid vacation and sick time off
• Interactive training and mentorship
• Pet insurance
• Job stability with a rapidly growing company
• Growth and promotion opportunities
• Fun, exciting team environment
• Employee discount and free cookies with every shift

Before you apply

• Must be 18 years or older to be employed
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies is a bakery company with a rapidly growing presence. The posting describes its shifts as running day or night.