Cookie Crew

The role

You will welcome guests, bake and package cookies and other treats, take orders, and run the register at an Insomnia Cookies bakery. You will help keep the bakery clean, stocked, and food-safe during each shift.

What you will do

• Welcome every guest with genuine hospitality.
• Prepare, bake, and package warm cookies, brownies, ice cream, and other treats to Insomnia's quality standards.
• Accurately prepare in-store, pickup, delivery, and online orders.
• Operate the register and process guest transactions.
• Keep the bakery clean, stocked, organized, and food-safe throughout every shift.
• Jump in wherever your team needs you, including restocking supplies and helping teammates.
• Resolve guest concerns with empathy and urgency, working with your Shift Leader when needed.
• Deliver an experience that turns first-time guests into regulars.

Required qualifications

• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications applicable to the location.
• Ability to perform the essential functions of the position with or without reasonable accommodation.
• Stand and walk for up to 8 hours per shift.
• Frequently reach, bend, stoop, twist, kneel, and lift.
• Lift, carry, push, and pull up to 30 pounds regularly.
• Occasionally lift up to 50 pounds with assistance.
• Use hands and fingers to handle bakery equipment, food, and a point-of-sale system.
• Work in varying temperatures, including around ovens, freezers, and refrigeration units.
• Safely operate kitchen equipment in accordance with company procedures.
• Read order screens, recipes, and safety information.
• Communicate effectively with guests and team members in a fast-paced environment.

Benefits

• Competitive hourly pay.
• Early Wage Access (get paid the next day).
• Flexible scheduling.
• Employee discount.
• Opportunities for growth into Shift Leader and other bakery leadership roles.

Before you apply

• Employment is contingent upon successful completion of background checks, employment verification, and other pre-employment requirements permitted by law.
• Food safety certification may be required, depending on the location.

About the company

Insomnia Cookies was founded in a college dorm room and has grown to over 350 stores globally. The company operates bakeries with bakery and delivery concepts.