Cookie Crew

The role

You will greet and serve customers at the front of the store and take their orders. You will also bake cookies and keep the bakery clean.

What you will do

• Greet guests entering the store and take their orders according to procedure
• Help customers understand menu items and answer their questions
• Give each customer a warm experience in person and over the phone
• Bake cookies to perfection and scoop ice cream
• Package and send out fast, warm and correct delivery orders
• Handle cash and payments accurately with no shortages or overages
• Clean, sanitize and maintain the bakery

Required qualifications

• Personable, genuine and outgoing demeanor
• Customer service focus and willingness to exceed guest expectations
• Great communication, organizational and math skills
• Able to lift boxes of product up to 40 lb
• Must be 18 years or older
• Able to work nights, weekends and holidays
• Legally eligible to work in the United States

Nice to have

• At least 6 months of experience in a customer service focused role

Benefits

• Flexible part-time schedules
• Pay-on-Demand: get paid daily for the previous day's shift earnings
• Paid vacation and sick time off
• Pet insurance
• Interactive training and mentorship
• Job stability with a rapidly growing company
• Growth and promotion opportunities
• Employee discount and free cookies with every shift

Before you apply

• Must be 18 years or older to be employed
• Must be legally eligible to work in the United States
• Insomnia Cookies complies with Philadelphia's Fair Chance Regulations

About the company

Insomnia Cookies is a fast-growing, late-night sweet treats company in the United States. It is opening a brand new store on Spruce St. in Philadelphia.