Shift Leader

The role

You will lead a shift at a bakery store, guiding the team on baking, cashiering, packaging and cleaning. You will also give customers strong service and handle cash and deposits.

What you will do

• Provide excellent customer service and quality products to all guests
• Support store leadership by maintaining operations, communicating key information and monitoring production efficiency
• Prioritize and delegate tasks for baking, cashiering, packaging and cleaning
• Lead and work alongside the Cookie Crew team
• Help train and coach team members
• Hold the team accountable to company standards and procedures
• Keep a safe, clean working environment and follow safe food handling practices
• Manage cash handling and deposits

Required qualifications

• At least 1 year of working experience in a customer service focused role
• Point of Sales systems experience
• Outstanding communication, time management and people skills
• Outgoing, friendly and patient
• Detail focused and results-oriented
• Ability to lead by example and motivate others
• Ability to lift up to 40 lbs.

Benefits

• Flexible part-time work schedules
• Paid vacation and sick time off
• Interactive training and mentorship
• Pet insurance
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• Fun, exciting team environment
• Employee discount and free cookies with every shift

Before you apply

• Must be 18 years or older to be employed
• Must be legally eligible to work in the United States
• Insomnia Cookies complies with Philadelphia's Fair Chance Regulations

About the company

Insomnia Cookies was founded in a college dorm room and is known for its bakery and delivery concept. It has over 300 stores globally and is headquartered in Philadelphia, PA.