Cookie Crew

The role

You will welcome guests, take orders and run the register at the front of the bakery. You will also bake and package warm cookies, brownies, ice cream and other treats, and prepare in-store, pickup and delivery orders.

What you will do

• Welcome every guest with genuine hospitality.
• Prepare, bake and package warm cookies, brownies, ice cream and other treats to company quality standards.
• Accurately prepare in-store, pickup, delivery and online orders.
• Operate the register and process guest transactions.
• Keep the bakery clean, stocked, organized and food-safe during every shift.
• Help wherever the team needs you, including restocking and helping teammates.
• Resolve guest concerns with empathy and urgency, working with your Shift Leader when needed.
• Deliver an experience that turns first-time guests into regulars.

Required qualifications

• 18 years of age or older.
• Ability to obtain any required food safety certifications for the location.
• Ability to perform the essential functions of the job, with or without reasonable accommodation.
• Stand and walk for up to 8 hours per shift.
• Frequently reach, bend, stoop, twist, kneel and lift.
• Lift, carry, push and pull up to 30 pounds regularly; occasionally lift up to 50 pounds with assistance.
• Use hands and fingers to handle bakery equipment, food and a point-of-sale system.
• Work in varying temperatures, including around ovens, freezers and refrigeration.
• Safely operate kitchen equipment under company procedures.
• Read order screens, recipes and safety information.
• Communicate effectively with guests and team members in a fast-paced setting.

Benefits

• Competitive hourly pay.
• Early Wage Access, with pay the next day.
• Flexible scheduling.
• Employee discount on cookies.
• Opportunities to grow into Shift Leader and other bakery leadership roles.

Before you apply

• Employment is contingent on successful completion of background checks, employment verification and other pre-employment requirements permitted by law.
• Food safety certification may be required for the location.

About the company

Insomnia Cookies was founded in a college dorm room and now has over 350 stores globally. It runs bakery and delivery operations and is an Equal Opportunity Employer.