Cookie Crew

The role

You will welcome guests, bake and package warm cookies and treats, prepare orders, and keep the bakery clean and food-safe. Shifts are fast-paced and often run during evenings, late nights, weekends and holidays.

What you will do

• Welcome every guest with genuine hospitality.
• Prepare, bake, and package cookies, brownies, ice cream, and other treats to quality standards.
• Accurately prepare in-store, pickup, delivery, and online orders.
• Operate the register and process guest transactions.
• Keep the bakery clean, stocked, organized, and food-safe.
• Help wherever the team needs you, including restocking and keeping the line moving.
• Resolve guest concerns with empathy and urgency, working with your Shift Leader when needed.

Required qualifications

• Must be 18 years of age or older
• Ability to obtain any required food safety certifications for the location
• Ability to perform the essential functions of the position with or without reasonable accommodation
• Stand and walk for up to 8 hours per shift
• Lift, carry, push, and pull up to 30 pounds regularly; occasionally up to 50 pounds with assistance
• Frequently reach, bend, stoop, twist, kneel, and lift
• Work around ovens, freezers, and refrigeration units
• Read order screens, recipes, and safety information
• Communicate effectively with guests and team members in a fast-paced environment

Benefits

• Competitive hourly pay
• Early Wage Access (get paid the next day)
• Flexible scheduling
• Employee discount (free cookies)
• Opportunities for growth into Shift Leader and other bakery leadership roles

Before you apply

• Must be 18 or older.
• Food safety certifications may be required for the location.
• Employment is contingent on successful background checks and other pre-employment requirements permitted by law.

About the company

Insomnia Cookies was founded in a college dorm room and has grown to over 350 stores globally. It is known for warm cookies and late-night delivery.