Cookie Crew

The role

You will be the point person at the front of the store, greeting and serving customers. You will also bake the cookies and keep the bakery clean and stocked.

What you will do

• Greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer questions and repeat orders for accuracy
• Give each customer a warm experience in person and over the phone
• Bake cookies to perfection and scoop ice cream
• Package and send out fast, warm and correct delivery orders
• Handle cash and payments accurately with no shortages or overages
• Clean, sanitize and maintain the bakery

Required qualifications

• Must be 18 years or older
• Must be able to lift up to 40 lb boxes of product
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States
• Personable, genuine, outgoing demeanor
• Customer service focused and willing to exceed guest expectations
• Great communication, organizational and math skills

Nice to have

• At least 6 months of experience in a customer service focused role

Benefits

• Flexible part-time work schedules
• Pay-on-Demand: get paid daily for your total shift earnings from the day before
• Paid vacation and sick time off
• Pet insurance
• Interactive training and mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• Fun, exciting team environment
• Employee discount and free cookies with every shift

Before you apply

• Must be 18 years or older to be employed
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies was founded in a college dorm room by Seth Berkowitz and has grown to over 300 stores globally. It is headquartered in Philadelphia, Pennsylvania, and also runs a nationwide shipping and gifting business.