Cookie Crew

The role

You will welcome guests, bake and package cookies and other treats, take orders and payments, and keep the bakery clean and food-safe. Shifts are fast-paced and include evenings, late nights, weekends and holidays.

What you will do

• Welcome every guest with genuine hospitality.
• Prepare, bake, and package cookies, brownies, ice cream, and other treats to company quality standards.
• Accurately prepare in-store, pickup, delivery, and online orders.
• Operate the register and process guest transactions.
• Keep the bakery clean, stocked, organized, and food-safe during every shift.
• Help teammates and restock supplies where needed.
• Resolve guest concerns with empathy, working with your Shift Leader when needed.
• Help guests understand menu items and repeat orders for accuracy.
• Handle cash and payments accurately.

Required qualifications

• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications for the location.
• Ability to perform the essential functions of the position, with or without reasonable accommodation.
• Stand and walk for up to 8 hours per shift.
• Lift, carry, push, and pull up to 30 pounds regularly; occasionally lift up to 50 pounds with assistance.
• Frequently reach, bend, stoop, twist, kneel, and lift.
• Work around ovens, freezers, and refrigeration units.
• Read order screens, recipes, and safety information.
• Must be able to work nights, weekends and holidays.
• Legally eligible to work in the United States.

Nice to have

• Prior experience in a customer service focused role.
• Personable, genuine, outgoing demeanor.
• Ambitious nature.
• Great communication and organizational skills.

Benefits

• Flexible part-time work schedules
• Pay on Demand, with earned wages available at the end of the day
• Early Wage Access, getting paid the next day
• Paid vacation and sick time off
• Interactive training and mentorship
• Pet insurance
• Job stability with a growing company
• Growth and promotion opportunities
• Employee discount and free cookies with every shift

Before you apply

• Must be 18 or older.
• Must be legally eligible to work in the United States.
• Employment is contingent on background checks and employment verification.

About the company

Insomnia Cookies is a bakery and delivery brand founded in a college dorm room, with over 350 stores globally. It is known for warm cookies delivered all day and late into the night.