Cookie Crew

The role

You will serve guests, prepare and bake cookies and other treats, and pack in-store, pickup and delivery orders at an Insomnia Cookies bakery. You will also keep the bakery clean, stocked and food-safe during each shift.

What you will do

• Welcome every guest with genuine hospitality.
• Prepare, bake and package cookies, brownies, ice cream and other treats to Insomnia's quality standards.
• Accurately prepare in-store, pickup, delivery and online orders.
• Operate the register and process guest transactions.
• Keep the bakery clean, stocked, organized and food-safe.
• Help teammates and restock supplies where needed.
• Resolve guest concerns with empathy and urgency, with a Shift Leader when needed.
• Handle cash and payments accurately.

Required qualifications

• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications for the location.
• Ability to perform the essential functions of the position, with or without reasonable accommodation.
• Stand and walk for up to 8 hours per shift.
• Lift, carry, push and pull up to 30 pounds regularly, and up to 50 pounds occasionally with assistance.
• Frequently reach, bend, stoop, twist, kneel and lift.
• Work around ovens, freezers and refrigeration units.
• Read order screens, recipes and safety information.
• Communicate effectively with guests and team members in a fast-paced environment.
• Must be able to work nights, weekends and holidays.
• Legally eligible to work in the United States.

Nice to have

• Prior experience in a customer service focused role.
• Personable, genuine, outgoing demeanor.
• Ambitious nature.
• Great communication and organizational skills.

Benefits

• Flexible part-time schedules.
• Free cookies and employee discount.
• Paid Time Off.
• Pet insurance.
• Excellent training.
• Job stability with a rapidly growing company.
• Growth and promotion opportunities, including Shift Leader and bakery leadership roles.
• Early Wage Access (get paid the next day).

Before you apply

• Must be 18 or older.
• Must be legally eligible to work in the United States.
• Must be able to obtain any required food safety certifications for the location.
• Employment is contingent on background checks and employment verification.

About the company

Insomnia Cookies is a bakery and delivery brand founded in a college dorm room, with over 350 stores globally. The company describes itself as a cult brand with a loyal following of cookie lovers.