Cookie Crew

The role

You will greet and serve customers at the front of the store and take their orders. You will also bake the store's cookies and keep the bakery clean.

What you will do

• Greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer questions, and repeat orders for accuracy
• Give each customer a warm experience in person and over the phone
• Bake cookies to perfection and add a scoop of ice cream
• Ensure fast, warm and correct delivery orders are packaged and sent out
• Handle cash and payments accurately with no shortages or overages
• Clean, sanitize and maintain the bakery

Required qualifications

• Must be 18 years or older
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills

Nice to have

• Prior experience in a customer service focused role

Benefits

• Free cookies and employee discount
• Paid time off
• Pet insurance
• Excellent training
• Job stability with a rapidly growing and reputable company
• Growth and promotion opportunities
• Fun, exciting team environment

Before you apply

• Must be 18 years or older
• Must be legally eligible to work in the United States

About the company

Insomnia Cookies was founded in a college dorm room and is known for its warm cookie delivery. It has over 300 stores globally and is headquartered in Philadelphia, Pa.