Cookie Crew

The role

You will welcome guests, take orders and run the register at the front of the bakery. You will also bake, package and prepare warm cookies and treats, including in-store, pickup and delivery orders.

What you will do

• Welcome every guest with genuine hospitality
• Prepare, bake and package cookies, brownies, ice cream and other treats to Insomnia's quality standards
• Accurately prepare in-store, pickup, delivery and online orders
• Operate the register and process guest transactions
• Keep the bakery clean, stocked, organized and food-safe
• Help wherever the team needs you, including restocking and keeping the line moving
• Resolve guest concerns with empathy and urgency, with your Shift Leader when needed
• Deliver an experience that turns first-time guests into regular customers

Required qualifications

• Must be 18 years of age or older
• Ability to obtain any required food safety certifications for the location
• Ability to perform the essential functions of the position, with or without reasonable accommodation
• Stand and walk for extended periods (up to 8 hours per shift)
• Frequently reach, bend, stoop, twist, kneel and lift
• Lift, carry, push and pull up to 30 pounds regularly
• Occasionally lift up to 50 pounds with assistance
• Use hands and fingers to handle bakery equipment, food and a point-of-sale system
• Work in varying temperatures, including around ovens, freezers and refrigeration units
• Safely operate kitchen equipment per company procedures
• Read order screens, recipes and safety information
• Communicate effectively with guests and team members in a fast-paced environment

Benefits

• Competitive hourly pay
• Early Wage Access (get paid the next day)
• Flexible scheduling
• Employee discount (free cookies)
• Opportunities for growth into Shift Leader and other bakery leadership roles

Before you apply

• You must be 18 or older
• Employment depends on successful completion of background checks and employment verification, where permitted by law

About the company

Insomnia Cookies is a bakery and delivery brand founded in a college dorm room in 2003 at the University of Pennsylvania. It serves warm cookies day and night from more than 200 locations nationwide.