Cookie Crew

The role

You will welcome guests, prepare and bake cookies and other treats, pack in-store, pickup and delivery orders, and keep the bakery clean and stocked. Shifts are fast-paced, with evening, late-night, weekend and holiday hours as a regular part of the job.

What you will do

• Welcome every guest with genuine hospitality.
• Prepare, bake, and package cookies, brownies, ice cream, and other treats to Insomnia's quality standards.
• Accurately prepare in-store, pickup, delivery, and online orders.
• Operate the register and process guest transactions.
• Keep the bakery clean, stocked, organized, and food-safe throughout every shift.
• Help teammates and restock supplies as needed.
• Resolve guest concerns with empathy and urgency, working with your Shift Leader when needed.
• Create experiences that turn first-time guests into regular customers.

Required qualifications

• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications for the location.
• Ability to perform the essential functions of the position, with or without reasonable accommodation.
• Stand and walk for up to 8 hours per shift.
• Lift, carry, push, and pull up to 30 pounds regularly; occasionally lift up to 50 pounds with assistance.
• Frequently reach, bend, stoop, twist, kneel, and lift.
• Use hands and fingers to handle bakery equipment, food, and a point-of-sale system.
• Work in varying temperatures, including around ovens, freezers, and refrigeration.
• Read order screens, recipes, and safety information.
• Communicate effectively with guests and team members in a fast-paced environment.

Benefits

• Competitive hourly pay.
• Early Wage Access (get paid the next day).
• Flexible scheduling.
• Employee discount (free cookies).
• Opportunities for growth into Shift Leader and other bakery leadership roles.

Before you apply

• Must be 18 or older.
• Any required food safety certification must be obtained for the location.
• Employment is contingent on successful background checks, employment verification, and other pre-employment requirements permitted by law.

About the company

Insomnia Cookies was founded in a college dorm room and now has over 350 stores globally. It is known for warm cookies and late-night delivery.