Cookie Crew

The role

You will welcome guests, bake and package cookies and other treats, prepare in-store, pickup, delivery and online orders, and run the register in an Insomnia Cookies bakery. Shifts are fast-paced, with evening, late-night, weekend and holiday hours as a regular part of the job.

What you will do

• Welcome every guest with genuine hospitality
• Prepare, bake and package cookies, brownies, ice cream and other treats to company quality standards
• Accurately prepare in-store, pickup, delivery and online orders
• Operate the register and process guest transactions
• Keep the bakery clean, stocked, organized and food-safe
• Help wherever the team needs you, including restocking and keeping the line moving
• Resolve guest concerns with empathy and urgency, with help from your Shift Leader when needed

Required qualifications

• Must be 18 years of age or older
• Ability to obtain any required food safety certifications for the location
• Ability to perform the essential functions of the position, with or without reasonable accommodation
• Stand and walk for up to 8 hours per shift
• Lift, carry, push and pull up to 30 pounds regularly and up to 50 pounds with assistance
• Reach, bend, stoop, twist, kneel and lift frequently
• Use hands and fingers to handle bakery equipment, food and a point-of-sale system
• Work around ovens, freezers and refrigeration with varying temperatures
• Read order screens, recipes and safety information
• Communicate effectively with guests and team members in a fast-paced environment

Benefits

• Competitive hourly pay
• Early Wage Access (get paid the next day)
• Flexible scheduling
• Employee discount (free cookies)
• Opportunities for growth into Shift Leader and other bakery leadership roles

Before you apply

• Must be 18 or older
• Must be able to obtain any food safety certifications required for the location
• Employment is contingent on successful background checks, employment verification and other pre-employment requirements permitted by law

About the company

Insomnia Cookies was founded in a college dorm room and has grown to over 350 stores globally. It is known for its warm cookie delivery and bakery experience.