Sales Engineer - Singapore

The role

You will act as a technical trusted advisor to organizations in South East Asia evaluating the JumpCloud platform. You will give product demonstrations, help prospects set up free trials, and support direct and partner sales teams.

What you will do

• Give tailored product demonstrations
• Uncover customer pain points and align JumpCloud solutions to them
• Support direct and partner sales teams with product questions and skill development
• Build relationships with partners through technical enablement and co-selling
• Help prospects set up and configure free trials
• Provide technical Q&A to prospects during their trial
• Assess prospect readiness to enter a formal sales cycle
• Advise on implementation best practices for quick time to value
• Identify common technical issues that could be addressed through product development, automation or self-serve
• Provide an evaluation framework for prospects to follow in their proof of concept

Required qualifications

• Excellent written and verbal communication skills
• Ability to communicate in local languages such as Mandarin, Cantonese and English
• Skill at breaking complex tasks into simple actionable steps for customers
• Comfort speaking with technical evaluators and IT leaders, adjusting talk-track to the audience
• Desire and ability to learn new complex concepts
• Fluent English, spoken and written

Nice to have

• 3 to 5+ years in a technical Sales Engineering or similar role
• Strong knowledge of Cloud/SaaS technologies
• Strong understanding of Active Directory environments
• Understanding of networking fundamentals
• Knowledge of authentication and authorization protocols such as SAML, OIDC/OAuth, LDAP, RADIUS, SCIM and JIT
• Familiarity with MDM, RMM or similar endpoint solutions
• Familiarity with MFA technologies such as TOTP and WebAuthn
• Experience configuring and deploying identity and/or directory solutions
• Experience with both direct and channel/partner sales cycles

Before you apply

• You must be located in and authorized to work in Singapore
• Submit your résumé and a brief explanation of why you fit; third-party résumés are not accepted

About the company

JumpCloud is an AI-powered unified IT management platform that consolidates identity, device and access management. It serves organizations around the globe and has teams in 15+ countries.