Business Operations Manager (SOC2)

The role

This person will act as the primary driver of the company's SOC 2 program, setting the roadmap, coordinating cross-functional teams, and overseeing implementation, evidence collection, and audit preparation. The role also covers business operations and project management across teams such as People, IT, Finance, Security and Operations.

What you will do

• Take ownership of ad hoc operational priorities and projects as they arise.
• Own and drive SOC2 operations and processes.
• Partner with internal teams including People, IT, Finance, Security, and Operations to support employee and business needs.
• Project manage across teams on operational high-visibility, high-impact technical projects.
• Drive documentation, evidence collection, process improvements, and cross-functional follow-up related to compliance and business operations.
• Establish project plans, milestones, owners, dependencies, timelines, and success criteria.
• Drive accountability across stakeholders and ensure deliverables stay on track.
• Identify risks, blockers, and dependencies early and proactively work to resolve them.
• Ensure projects are completed with a high degree of quality, attention to detail, and urgency.

Required qualifications

• 4+ years of experience in business operations, project management, program management, strategy, management consulting, or a related field.
• Exceptional project management skills with a demonstrated ability to independently drive complex, cross-functional projects to completion.
• Strong experience working with SOC 2.
• Strong organizational skills and exceptional attention to detail.
• Demonstrated ability to manage multiple projects and competing priorities in a fast-paced environment.
• Excellent written and verbal communication skills, including with senior leaders and cross-functional stakeholders.
• Strong analytical and problem-solving abilities, with a bias toward practical solutions and execution.
• Bachelor's degree or equivalent relevant experience.

Nice to have

• Experience in a startup, high-growth technology, fintech, or crypto environment.
• Security+ certification.
• PMP certification.

Benefits

• Professional reimbursement program (industry conference attendance, certifications, and more).
• Medical, dental & vision coverage (US + some other countries).
• 401k retirement plan with company match (US only).
• Wellness stipend.
• Home office set up / ergonomic equipment program.

Before you apply

• This role cannot be performed in California or Colorado.
• Candidates can email jobs@offchainlabs.com to confirm whether someone is an Offchain employee or whether an offer is legitimate.

About the company

Offchain builds the Arbitrum stack that powers Arbitrum One, a widely adopted Ethereum scaling solution. The company is backed by $124 million in funding.