Director, Product Management – Conversational Intelligence

The role

This leader will own product strategy and execution for conversation intelligence, voice, meeting intelligence, and dialing. The goal is to turn customer conversations into actions that coach reps, speed up deals, and give leaders a clear view of where to focus.

What you will do

• Define and own product strategy for meeting intelligence, conversation intelligence, voice, and dialing
• Deliver AI-native experiences and workflows using the latest model and technology advances
• Ship AI and ML features with engineering, data science, and design teams
• Lead discovery and roadmap sessions with prospects and customers
• Lead and develop a team of product managers across multiple scrum teams
• Partner with product marketing on enablement, positioning, and thought leadership
• Build understanding of customer feedback and product stickiness to guide priorities

Required qualifications

• 8+ years building software with ownership of prioritization, trade-offs, and timelines
• 2+ years managing product teams
• Proven ability to set long-term strategy while driving near-term product impact
• Deep understanding of customer needs and technical credibility with engineering teams
• Strong cross-functional collaboration, influence, and communication skills
• Bachelor's degree

Nice to have

• Experience building conversation intelligence, voice, or dialing products
• Familiarity with VoIP and telephony infrastructure, speech-to-text and NLP pipelines, and real-time audio and video processing
• MBA or related graduate degree
• Prior B2B SaaS product experience

Benefits

• Flexible time off
• 401k
• Medical, dental, and vision coverage for full-time employees and dependents
• Parental leave program with options for a paid night nurse and gradual return to work
• Infertility and assisted reproductive services benefit
• Employee referral bonuses
• Snacks and beverages in the office and team events
• Diversity and inclusion programs and employee resource groups

Before you apply

• The posting invites applicants who do not meet every listed requirement to apply

About the company

Outreach, founded in 2014, is an agentic AI platform for revenue teams. Enterprise customers named in the posting include Databricks, SAP, Siemens, and Verizon.