Senior Sales Operations Manager

The role

Own the Sales Operations function for the sales teams you support and lead cross-functional workstreams for the whole go-to-market organization. Work as a trusted advisor to Sales, CX and Marketing on territory design, forecast strategy and sales process.

What you will do

• Own territory design and ownership strategy.
• Define key performance metrics, build reports and dashboards, and recommend improvements to the segment leader.
• Analyze the supported segments and identify growth opportunities.
• Drive forecast management excellence.
• Manage sales processes from opportunity creation to close.
• Manage pipeline reporting and forecasting for leadership.
• Partner with Marketing on account-based marketing campaigns.
• Build and maintain dashboards giving leaders a single view of the business.
• Bring a data-first approach to conversations with sales leadership.

Required qualifications

• 7-8+ years of sales operations experience.
• Experience supporting one or more sales segments as a Sales Operations business partner.
• A data-first mindset and comfort challenging sales leadership with data.
• Advanced Excel knowledge, including complex formulas and data modeling.
• Excellent problem solving and analytical skills.
• Pipeline management and forecasting experience.
• Strong stakeholder management and executive presentation skills.
• Solid understanding of the tech industry and SaaS.
• Solid functional understanding of Salesforce CRM, including reports and dashboards.
• Bachelor's degree in business, finance, or a relevant field.

Nice to have

• Knowledge of Outreach, ZoomInfo and LinkedIn Navigator.
• Experience using AI LLM tools, preferably Claude, to automate RevOps tasks.
• MBA.

Benefits

• Flexible time off.
• 401k.
• Medical, dental and vision coverage for full-time employees and dependents.
• Parental leave program with options for a paid night nurse and gradual return to work.
• Infertility/assisted reproductive services benefit.
• Employee referral bonuses.
• Snacks and beverages in the office and fun events.
• Diversity and inclusion programs and employee resource groups.

Before you apply

• Outreach is an equal opportunity employer and invites applicants who do not meet every listed requirement to apply.

About the company

Outreach, founded in 2014, is an agentic AI platform for revenue teams. Enterprise customers named in the posting include Databricks, SAP, Siemens and Verizon.