Executive Operations Manager

The role

You will coordinate the CEO's core operating rhythms, including tasks, meetings, calendar and travel, and manage communications on the CEO's behalf. You will also run office management at the Columbus HQ and own the bi-weekly company all-hands meeting.

What you will do

• Oversee the CEO's task management, meeting preparation, and calendar and travel planning.
• Give the CEO daily updates on key priorities and what needs action.
• Prioritize the CEO's calendar and commitments.
• Create and manage email and LinkedIn inbox communications for the CEO.
• Coordinate the CEO's travel and create travel documents.
• Support senior leaders with quarterly onsite sessions and Board of Directors meetings.
• Manage office access, keys, parking passes, and safety and security.
• Plan cultural events in the office.
• Coordinate scheduling for 15+ annual team on-sites.
• Own execution of the bi-weekly full company meeting, including agenda and post-meeting materials.

Required qualifications

• 5+ years as an Executive Assistant to a CEO, President, or COO in a fast-paced environment, or comparable experience as an Executive Project Manager, Executive Communications Specialist, or similar ro
• Based in Columbus, OH, and able to work in the HQ at least 3 days a week.
• Strong communication through email, call, video and chat.
• Highly organized and detailed.
• Examples of building exceptional stakeholder relationships.
• Examples of solving problems proactively.
• Experience handling confidential and sensitive information.

Nice to have

• VC-backed or high-growth SaaS experience.

Before you apply

• Based in Columbus, OH, and able to go into the HQ at least 3 days a week.

About the company

Loop builds a connected commerce operations suite, starting from returns and exchanges, and serves over 5,000 brands. Its mission is to protect margins, delight customers and help merchants build lasting businesses.