Psychologist

The role

You will be the first point of contact for employees using Lyra Hungary services. You will provide counselling and information support by telephone, live chat and structured counselling sessions, including initial assessment and clinical case management.

What you will do

• Provide the first point of contact for employees accessing Lyra Hungary services
• Provide all services the caller is entitled to in a professional and respectful manner
• Carry out initial assessment of clients and clinical case management
• Accurately record all information on the database relevant to clinical management of cases
• Follow all clinical protocols, procedures and operational standards set by Lyra
• Keep up to date with developments in client organisations and changes to service offerings
• Attend meetings, training and staff support groups
• Attend regular scheduled counselling supervision with the external supervisor
• Carry out other work-related duties required by the Clinical Lead

Required qualifications

• Master's degree in Psychology
• Ability to provide therapy in Hungarian and English
• Skilled in Solution Focused Therapy
• Ability to merge clinical and EAP focus
• Organised, able to plan and prioritise workload
• Continuous improvement mindset
• Honest, loyal and full of integrity
• Takes ownership and is a pragmatic problem solver
• Accuracy of data, confidentiality and high attention to detail
• Excellent verbal and written communication
• Ability to follow procedures and record actions at all stages
• Strong time management skills

Nice to have

• Minimum two years' experience in counselling
• Postgraduate training for Expert Psychologists in Counselling
• Experience in an EAP environment
• Experience providing telephone and live chat counselling and support

Before you apply

• Visa sponsorship is not mentioned in the posting

About the company

Lyra Health is a provider of mental health solutions for employers, supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care and published more than 20 peer-reviewed studies.