Solutions Consultant

The role

This person will act as the trusted technical and product advisor to prospective clients during the sales cycle. They will run discovery, deliver product demonstrations, and own the technical part of RFPs and proposals.

What you will do

• Work with Partnerships (Sales) through the sales cycle as technical and product advisor to prospective clients
• Run deep technical discovery with benefits leaders and design a Lyra solution
• Lead tailored product demonstrations and technical presentations
• Own the technical response section for RFPs and proposals
• Support Partnerships (Sales) with account strategies and value proposition
• Take part in implementation as product expert and hand off requirements to Implementation and Customer Success teams
• Work with operations stakeholders and channel partners to improve processes and efficiency
• Collect market feedback and competitive intelligence and relay it to Product/Engineering
• Help create sales enablement content and demonstration scripts with Sales Enablement and Marketing

Required qualifications

• 5+ years of experience as a Solution Consultant, Behavioral Health or Health Plan Operations Leader
• Proven track record of owning the technical sales cycle and closing complex enterprise deals
• Deep understanding of the employer benefits landscape, including behavioral health, health plans, HR technology, benefits administration systems and HIPAA requirements
• Highly consultative and strategic approach
• Excellent presentation and communication skills with diverse audiences, from benefits administrators to C-suite executives
• Passion for Lyra's mission and improving access to behavioral healthcare
• Willingness to travel 15% to 30% of the time

Nice to have

• Benefits consulting and/or clinical background

Before you apply

• Willingness to travel 15% to 30% of the time is required

About the company

Lyra Health is a provider of evidence-based mental health care, serving more than 20 million people in partnership with employers. Its Lyra Empower platform combines care and AI-powered technology.