Affiliate Psychology Counsellor (Connected Calendar portal)

The role

You will take in-person counselling sessions with clients in your own clinic or counselling space. Clients will browse your profile on the online portal and book the slots you post.

What you will do

• Take in-person counselling sessions in English, Hindi and any other local or native language you are able to use
• Post your available slots on the online portal
• Complete client data and update the internal system within 24 hours of a session or before the end of duty hours
• Send confirmation or reminder emails 24 to 48 hours before each session
• Schedule follow-up sessions 8 to 10 days after the first session
• Discuss risk or emergency cases with the Clinical Case Manager before moving forward

Required qualifications

• Master's in Counselling or Clinical Psychology
• At least 3 years of relevant experience
• Ability to take sessions in English and Hindi
• Proficiency with mobile and computer apps (WhatsApp, MS Office, Webex, MS Teams, Google and Zoom)
• Excellent organizing skills
• Excellent English communication skills (spoken, written and verbal)
• Excellent telephone and online manner
• Willing to learn, take initiative and be self-motivated

Before you apply

• Your profile is visible to clients on the online portal, and clients select the slots you post
• Late cancellation fees apply if a session is cancelled less than 5 hours before its scheduled time
• If a client does not respond to the confirmation email, the session is cancelled and no late cancellation fee applies

About the company

Lyra Health is the company posting this role. It is hiring affiliate psychology counsellors across several Indian cities.