Bilingual Emotional Consultant (Vespertino)

The role

You will be the main contact for employees of corporate clients who face acute mental health challenges. You will give immediate crisis support, short evidence-based interventions and case management in English and Spanish, in a high-volume, fast-paced setting.

What you will do

• Act as the primary contact for employees of corporate clients facing acute mental health challenges
• Provide immediate crisis containment
• Deliver brief evidence-based interventions
• Manage cases in English and Spanish
• Meet 24-hour Critical Incident SLAs

Required qualifications

• Bachelor's Degree in Psychology
• Valid Professional License (Cédula Profesional)
• At least 3 years of direct clinical practice
• Solid, verifiable foundation in Cognitive-Behavioral Therapy
• Advanced English level (C1/C2), able to conduct therapy sessions and write technical reports in English
• Ability to use Salesforce, Google Suite and telehealth platforms
• Ability to work fast and under pressure
• Multicultural sensitivity

Nice to have

• Master's degree

Before you apply

• Fixed schedule is non-negotiable: Tuesday to Saturday, with Sunday and Monday off

About the company

Lyra Health is a provider of mental health solutions for employers, supporting more than 20 million people globally. It offers Lyra Empower, an AI-powered platform combining care and technology.