Lyrahealth
Sr. Technical Program Manager
United States, Remote. Posted 18 days ago
The role
Own the planning, execution and delivery of complex, cross-functional initiatives. Work with technology leadership and business partners to align functional and strategic needs.
What you will do
- Own the planning, execution, and delivery of complex, cross-functional initiatives
- Collaborate with technology leadership and business partners to facilitate convergence of functional and strategic needs
- Promote clear communication, shared ownership, and effective collaboration across teams with varying goals and viewpoints, aligning stakeholders and keeping relevant audiences updated
- Design and implement scalable, repeatable processes and best practices that improve team efficiency and effectiveness while promoting our continuous improvement core value
- Problem-solve and identify root causes of issues, implement countermeasures to address needs effectively
Required qualifications
- 6+ years of technical program / project management experience
- Customer-centric mindset – continually asking how our work is improving the lives of our customers (internal and external)
- Strong technical fluency – ability to learn Lyra's high level systems, integrations, and key functions of the Lyra platform
- Excellent communication skills – adept at representing complex topics across varied audiences and technical levels to promote feedback and ideas-sharing
- Expert at planning, organization, multi-tasking and execution with a passion for quality and operational efficiency
- Practitioner of agile project management methodologies
- Ticketing system proficiency (Jira, Zendesk, ServiceNow, etc.), and experience with analytics
Nice to have
- Prior startup and/or healthcare experience
- Proficiency with emerging AI tools and technologies to enhance program delivery and cross-functional collaboration
About the company
Lyra Health is a provider of evidence-based mental health care, working with employers and health plans. It offers Lyra Empower, an AI-powered platform combining care and technology.