EAP Clinical Consultant

The role

You will be the first clinical contact for HR, ER and Benefits teams seeking expert guidance on employee behavioral health. You will coordinate support for employees in crisis, but you will not provide ongoing therapy.

What you will do

• Provide clinical consultation to leaders, HR and ER teams on employee behavioral health concerns
• Coordinate and facilitate Critical Incident Stress Debriefing (CISD) responses
• Give discreet clinical support to executives and VIP employees
• Respond to calls and emails from company representatives with clinical expertise
• Reach out to high-risk employees and offer risk assessment, safety planning and care navigation
• Work with Customer Success, Workforce Transformation, operations and clinical leadership
• Keep accurate, confidential records in compliance with HIPAA and Lyra protocols
• Identify roadblocks to care using Lyra's proprietary software and connect clients to suitable treatment
• Independently manage a caseload of complex, multi-need clients

Required qualifications

• Master's degree in clinical social work or equivalent
• LCSW or equivalent independent clinical license (e.g. LMFT, LPC, LPCC)
• Two years of post-license experience
• Significant experience managing high-risk clinical situations such as suicidality and mandated reporting
• Experience with CISD coordination and working with HR, ER or corporate leadership teams
• Must be a full-time resident of the United States

Nice to have

• Certified Employee Assistance Professional (CEAP)
• EAP or clinical call center experience
• Organizational consulting experience

Before you apply

• Candidates without a state license to deliver mental health services independently will not be considered
• Lyra is unable to provide supervised hours toward licensure
• Work cannot be completed from outside the United States

About the company

Lyra Health is a provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers. The company offers Lyra Empower, an AI-powered platform combining care and technology.